Internal Communications: Insights, Practices and Models

Internal Communication is an attempt at showcasing the importance of internal communications, key internal communications solutions and practices with insight into models, strategy and policies that are used widely by practitioners. It will give a deep understanding of the key issues confronting the internal communications discipline today in India and abroad. Readers will also get tips on how to raise the profile of internal communications within their set-up, essential skills for internal communications and a review of drawbacks and benefits of social media.

Table of Contents
1. Foreword
2. Preface
3. Understanding Internal Communications
4. Internal Communications Basics
5. Internal Communications Measurement
6. Internal Communicators: Building and Coaching Your Team
7. Internal Communications in India
8. Challenges and Opportunities in Internal Communications
9. Crises and Internal Communications
10. The Future of Internal Communications
11. Employee Engagement and Inclusive Internal Communication
12. Integrating Social Media with Internal Communications: Challenges and Opportunities
13. Working with Leadership
14. Messaging and Internal Communications
15. Resources
16. Interviews with the Author/ References
17. Index