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HomeShop18 Delivery Promises
Delivery time promise:
Delivery time specified with the book is the average time taken to deliver this
particular book across our service locations. This takes into account all towns
and cities that are serviced by courier partners that we currently use.
HomeShop18 stocks thousands of best sellers and fast moving titles in
warehouses across the country. In case the book you ordered happens to be
stocked and available at any of our warehouses, we will be able to deliver the
book faster. For a stocked title, we target to deliver it in 48 hours if your
shipping address is in any of the following cities:Agra , Ahmedabad, Ambala,
Amritsar, Bangalore, Chandigarh, Chennai, Dehradun, Delhi, Faridabad,
Ghaziabad, Gurgaon, Hyderabad, Jaipur, Jallandhur, Kanpur, Lucknow, Ludhiana,
Mumbai, New Delhi & Noida
Extended delivery time promise:
We typically procure your ordered books from multiple sources. There are
certain 'hard to find' titles that are not readily available in the market or
International titles - imported from outside India or books that we do not
stock. We procure these books for you from suppliers and the delivery of such
items can take more than 3 days, ranging from 5-10 days up to 20-21 days. Our
customer support team makes sure to inform you well in advance about this time
frame. Also, for certain areas, we use registered India post facility which
might may take extra 1-2 weeks depending on your location.
"Notify Me" Feature:
There are many books that tend to go out of stock on our website, due to popular demand or title being re-printed. In such a case, you will not be able to buy that book immediately. We have created a "Notify me" feature for you where you can enter your contact details. Once you enter the contact details our system will automatically inform you through an email as soon as the item comes back in stock.
Order confirmation:
With every order, you will receive an email containing the details of the order
placed by you. Once we ship the books, you will receive another email
containing the shipping details. We will also send you an SMS for order
confirmation and shipping provided you are not registered under DND.
